Free, hosted customer stories tool

The easiest way to collect, share and embed customer stories.



Automatically collect customer stories in-app and via email.

Dedicated landing page

A free hosted landing page to collect customer stories.

Free hosting

Put your customer stories online in minutes.

Completely free

Free forever, with no lock-in.

Automate your customer story pipeline

Collect 10x more customer stories than you would manually with pre-built in-app modals, buttons, and email campaigns.

Testimonial capture

Hosted customer stories

Put your customer stories online in minutes with our free, hosted customer stories tool.

Customer Stories landing page
Embed customer stories on your website

Build into your brand

Fully control the style of your customer stories and embed them on your site.

Get started now
Build into your brand

Easily create and share customer stories

Get started for free and start collecting customer stories in minutes.

In-app, email, or via a link

Request a customer story wherever your users are.

Only ask happy users

No need to ask unhappy users for a customer story.

Trigger with NPS

Bring your own or use our free NPS tool.

No-code setup

Zero coding required.

Hosted landing page

A free, hosted customer stories site.

Slack notifications

Notify your team when a new customer story comes in.

ChatGPT integration

Writes customer stories for your users.

All in one simple dashboard

See all your stories in one place.

Questions and answers

1 Is the customer stories tool a paid service?

No, RateHighly's customer stories tool is completely free, including hosting and collecting stories. There are no limits to the number of stories you can add, where you can source them from, or the number of times you can use them.

We add a small RateHighly badge to the bottom of your hosted pages, which helps us to spread the word. If you'd like to remove the badge, we charge a minimal fee which helps pay for the hosting of other sites.

2 What is a customer story?

We see a a customer story as a long-form testimonial. Testimonials build trust with potential clients, and customer stories do that 10x.

Our thinking goes, if a user loves your app enough to write a short testimonial, then someone willing to write a 10x longer testimonial must love your product that much more.

RateHighly automates collecting customer stories and hosts them for free.

3 Can I use RateHighly for free?

Yes, our Starter plan is perfect for individuals or small businesses that are just getting started with customer stories. You'll have access to all of our core features. There's no limit to the time you can spend on the Starter plan. The Starter plan includes our Feedback, Testimonials, Reviews, and Analysis features too.

4 Can anyone write a customer story for me?

Anyone can write one yes, you can share the story builder with anyone you like. We offer a free tool for collecting stories in-app, which makes writing stories even faster.

5 How do I collect customer stories?

To collect customer stories simply go to to begin writing. If you don't have a RateHighly account you can create one for free - no credit card required. You can start collecting stories with no coding required.

When you are ready click "Publish" to make your customer stories public. You can then share the stories with potential customers. You can also click "Copy embed code" and paste the code into your website to embed your customer story (or all of your customer stories) on any site.

6 How many customer stories can I collect and publish?

As many as you like! There are no limits here. Our free plan comes with unlimited customer stories, with no limits on features or hosting.

7 I have customer stories already, can I import them?

Yes, you can import your existing customer stories into RateHighly, so you don't need to re-request a story from your users.

Nick Franklin, Founder & CEO at ChartMogul

RateHighly just makes so much sense. It automates everything needed to reach out to active users, in-app, and direct them to review sites like G2.

Nick Franklin, Founder & CEO