The easiest way to collect feedback from users

Many feedback and NPS services are paid services, but you can use RateHighly's feedback service for free. There are no limits to the amount of feedback you can collect.

We add a small RateHighly badge to the bottom of your feedback requests, which helps us to spread the word. If you'd like to remove the badge, you can upgrade to our Growth plan which offers features designed for managing very large volumes of feedback.

RateHighly automatically collects feedback from your users, so you know what they think, and we make it super easy to see what features and bugs your users want prioritised. Not the kitchen sink, just exactly what you need.

Yes, our Starter plan is perfect for individuals or small to medium sized businesses that are collecting feedback. You'll have access to all of our core features. There's no limit to the amount of feedback or people you can survey on the Starter plan. Our free Starter plan also includes our Testimonials, Reviews, and Analysis features too.

Yes, the in-app campaign allows you to select which users to survey, using user attributes like country and session attributes like their current page.

No, you can create and customize feedback requests without writing any code. You can also request feedback in-app using our widget, and this just requires copying and pasting a small snippet of code.

For full details, please see our getting started guide.

You can decide how often users are surveyed. For instance, this can be once a quarter, once per year, or just once and never again. You can also trigger feedback requests in-app based on user actions, with no coding required.

You can choose whether you want to survey users anonymously or associate the feedback with their user account. If you choose to associate feedback with a user account, you'll know who left the feedback and can follow up with them.